Refund & Cancellation Policy

Website setup fees are generally non-refundable once work has begun. Because website development involves customized design and development work tailored specifically to each client's business, we are unable to offer refunds for work already completed. If you cancel before work begins, a full refund may be issued at our discretion.

Monthly hosting and maintenance services are billed on a recurring basis. You may cancel your hosting subscription at any time before your next billing cycle. Cancellations take effect at the end of the current billing period. Partial-month refunds are not provided.

If you request changes or additions that fall outside the original agreed project scope, additional fees may apply. These will be communicated and agreed upon in writing before additional work proceeds. Fees for additional scope changes are non-refundable once that work has begun.

Performance issues caused by third-party providers — including hosting platforms, search engines, domain registrars, or other services outside our control — do not qualify for refunds. We work with reliable providers but cannot guarantee the performance or availability of third-party systems.

To cancel services or discuss a billing concern, please contact us at legal@morecallswebsite.com. We are committed to handling all requests promptly and professionally.